Answers from approved facts
The receptionist uses your hours, services, service area, and approved FAQ. If it does not know, it offers to take a message.
After-hours answering for local businesses
After hours.
Still answered.
SuperReception answers common questions from your approved business info, captures callback details, and leaves your team a clean summary.
Call captured
Water heater service
- Caller
- Clay · Scottsdale
- Need
- No hot water
- Next step
- Call back before 9 AM
Built for the calls that usually disappear
When the office is closed, the conversation still moves forward.
Captures useful details
Name, callback number, service need, urgency, and preferred follow-up time are saved with the transcript.
Clear boundaries
When a caller asks for something outside the approved information, the receptionist takes a message and routes them to your normal follow-up process.
How it works
Start with the questions your callers already ask.
1. Build the answer set
We turn your website, intake notes, hours, services, and common questions into approved answers the receptionist can use.
2. Forward after-hours calls
Your normal number stays the same. When you are closed, calls route to the receptionist instead of a dead-end voicemail.
3. Review the summary
Each call leaves a transcript, a short summary, and the caller details your team needs for follow-up.
Before and after
A better answer than "please call back later."
Before
Missed calls go cold
- Callers hang up before leaving a voicemail.
- Simple questions wait until the next business day.
- Your team starts the morning with vague messages.
- You do not know which missed calls were worth saving.
After
Every caller gets a next step
- Callers get answers about hours, services, and next steps.
- Callback details are captured while the need is fresh.
- Your team sees what happened without replaying voicemails.
- Unanswered questions become review items you can improve.
Pricing that stays clear
Choose the amount of help your team wants.
Both plans answer from your approved business information, capture caller details, and give your team a clean call summary.
Self-Managed
Your team runs the setup.
$199/month
A focused after-hours receptionist for one business location, with everything you need to keep the answer set current.
- Included voice time
- 500 minutes/month
- Locations
- 1 business
- Setup
- You configure it
- Extra minutes
- $0.25/minute
- Manage your greeting, hours, services, and approved answers.
- Review transcripts, summaries, and caller details in the app.
- Included minutes reset each month; unused minutes do not roll over.
Managed
We keep it ready.
$599/month
We help launch the receptionist, shape the knowledge base, and make one hour of updates each month so your answers stay useful.
- Included voice time
- 1,000 minutes/month
- Locations
- 1 business
- Managed updates
- 1 hour/month
- Extra minutes
- $0.25/minute
- Initial owner session, knowledge base, greeting, routing, and launch test.
- One hour each month for approved content and call-flow updates.
- Monthly allowance resets; unused managed time and minutes do not roll over.
Setup: A one-time $1,000 setup charge applies to the immediate Stripe invoice when Managed setup has not been completed. Waived when you pay the $7,188 annual plan upfront, and never charged again after setup is complete.
Secure hosted checkout collects payment. Extra minutes are billed at $0.25/minute on a separate automatic invoice finalized two days after month-end. Change plans from Billing; Stripe applies any prorated difference immediately, and a failed payment leaves your current plan active. A mid-month change uses the higher old or new voice allowance through the current calendar month, then resets to the new allowance next month. Manage your payment method and cancel from the billing portal at any time.
FAQ
Questions business owners ask first.
Will it pretend to know answers?
No. The receptionist should answer from approved information. When a caller asks for something outside that set, it takes a message and explains the next step.
Do I need to replace my phone system?
No. The first version is designed for after-hours forwarding, so your existing number and daytime workflow can stay in place.
What does my team receive after a call?
You get the transcript, a plain-English summary, caller details when captured, and a flag when the call needs review.
Want to hear it answer a real call?
Enter your details and we will email a private demo number you can call from your own phone.
Get the demo number